Returns & Exchanges
We want you to be completely satisfied with your purchase from That Sound Game. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Check Eligibility
Ensure your game is in its original, shrink-wrapped packaging and includes all components to qualify for a return.
Initiate Request
Contact our support team with your order number and reason for return to receive a prepaid shipping label and return authorization.
Pack and Ship
Securely package the items in their original shipping box, attach the provided label, and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing